Where are you located?​

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We are located in Germantown, 5 minutes from downtown Nashville, TN at 100 Taylor Street, Suite A17, Nashville, TN 37208

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What services do you offer?

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• Bridal gowns

• Reception gowns

• Red carpet events and pageant gowns

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Add-on services available:

• Custom veil

• Day of dressing (Meaning I'll be onsite the day of your wedding, getting you dressed)​

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How much are consultations?

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There is no fee to visit us in our Germantown location, however we do require a credit card on file in the case of no-call, no-shows or cancelling after our 24 hour cancellation policy. In those cases there is a $75 fee.

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How do I cancel my appointment?

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Email us at least 24 hours before your scheduled appointment at info@ellenellebridal.com. A no-call, no-show may result in your inability to book with us again. 

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Do you only make custom couture gowns?

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No, we have two collections available to choose from. Schedule an appointment at our new flagship store to try on the gowns in person. Also a limited selection of gowns are available at Mahogany Bridal  in Charlotte NC

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Do you make plus size dresses?

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Absolutely! As a plus size woman, it was imperative that I created dresses for all! Hence the tagline, "Where Bridal Dreams Come True for Every Body and Every Hue."

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How far in advance should I start working with you?

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I suggest that brides schedule their consultations  9-18 months in advance. Creating a dress is timely process, from the creative process of designing your gown to sourcing fabrics, it takes time. At a minimum, we must have 6 months to complete a custom wedding gown and 4 months to complete a gown from our collection. 

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How much will this cost?

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Our collection gowns range from $1,500-$7,500 and you do have the ability to make customizations. Most dresses fall between $3,000- $5,000.

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Pricing for custom wedding gowns range from $6,000-$15,000+. Think elaborate dresses that are built from the ground up. However, we get requests for very minimal dresses as well, these are reviewed on a case by case bases, but for a reference check out our pricing guide. 

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Custom formal wear pricing varies as well, but majority fall around $4,000. ​​​

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How long will this process take?

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Custom Wedding Dresses: This varies on the complexity of your dress, but on average it can take 6-12 months from the initial start date (deposit received). We strongly advise starting closer to 12-14 months from your wedding date.  This timeframe can be longer depending on the if for instance there is a lot of hand beading work or if fabrics are being flown in from overseas. Once dress is complete we will both sign off on the dress pick up date, final payment must be made before pick up.

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If you are not local to Nashville, we will sign off on the estimated delivery date of your dress.  After final payment is received, you will receive tracking number and estimated delivery date. Someone MUST be home to sign for the package.

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Collection Wedding Dresses: 6-8 months to complete, maybe longer if modifications have added to the gown. 

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Bridesmaids Dresses: 4-6 months, maybe longer for larger bridal parties.

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Non Wedding Custom Dresses: 4-6 month, maybe longer for more intricate gowns. 

 

Timeframe will always be discussed and agreed upon before contract signing. ​

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What forms of payment do you accept?

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We accept debit card, bank transfers, paypal, or check. Credit cards accepted with 3% processing fee. All orders are taxed. We also offer 0% financing. 

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Can I cancel my order?

 

We make all garments to order and measurement, for that reason once your order is placed, it cannot be cancelled. If a client decides to cancel an order they will forfeit their payment and any work done on the piece up until that point. 

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Are taxes included in my base price?

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Taxes and fees are additional, if applicable.

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Do you have a question not answered here?

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Shoot us an email at info@ellenellebridal.com or text us at 615-601-2831 or you can book a free 20 minute consult.

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