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FAQ
 

Where are you located?

We are located in Nashville,TN. All custom dresses are made right here in town. We work with brides locally and internationally. We are able consult/meet with brides via Zoom, FaceTime, email, and phone. 

What services do you offer?

-Bridal gowns and outfits

-Reception gowns

-Bridesmaids gowns for large parties

-Special occasion gowns (including prom and pageant gowns)

Add-on services available:

- Custom veil

- Day of styling (Meaning I'll be onsite the day of your wedding, getting you dressed)

- Wedding shower dresses

How much are consultations?

Wedding gowns: Virtual and in person 90 minute consultations are $300, that price is applied to the final cost of the dress if you choose to proceed.

Bridesmaid dresses: Virtual and in person 60 minute consultations are $75, that price is applied to the final cost of your dresses if you choose to proceed.

Do you only make custom couture gowns?

No, we have two collections available to choose from. Email us to purchase at . Also a limited selection of gowns are available at Mahogany Bridal in Charlotte NC

Do you make plus size dresses?

Absolutely! As a plus size woman, it was imperative that I created dresses for all! Hence the tagline, "Where Bridal Dreams Come True for Every Body and Every Hue."

How far in advance should I start working with you?

I suggest that brides schedule their consultations  9-14 months in advance. Creating a dress is timely process, from the creative process of designing your gown to sourcing fabrics, it takes time. At a minimum, we must have 6 months to complete a wedding gown. 

How much will this cost?

Pricing for custom wedding gowns range from $4,250-$15,000+, average bridal gown being between $4,500-6.000. Bridesmaid dresses start at $350, but please note that pricing varies depending on the complexity of your gown and fabrics. We will discuss the price point during the free 20 minute consult and/or 90 minute consultation/design session. Custom formal wear starts at $1,500. To get a better idea on pricing, check out our pricing guide. 

What's included in wedding gowns:

- Custom design

- Made to measure garment

- Fittings to get the perfect fit

- Highest quality fabrics

- We offer an alterations credit for non local clients unavailable to come in for fittings up to $250

What's included in bridesmaids dresses:

- Custom design

- Made to measure garment

- Quality fabric (chiffon, stretch satin, etc.)

- No alterations included 


 

How do we begin?

We start with the consultation/design session (click here to book online), which requires you to fill out the pre-consultation questionnaire, click here. After confirming your design, a quote is sent to you along with a contract which valid  for 14 days. After signing your contract, you have an additional 7 days to pay your 50% (non-refundable) deposit, and the fun begins! 

After 30 days of non payment, your invoice, quote, and contract will be cancelled. 

How does the process work for custom wedding gowns?

Step 1: Design Consultation

After scheduling your consultation, share any inspiration photos you may have. Think about your likes and dislikes on the inspiration, and feel free to include comments about the details of your dream dress. Pinterest is a great resource for creating a vision board. They have secret boards you can create and it allows you to leave comments  on each photo. Your photos can also include your venue and décor, that also helps us get an idea of the overall feel you’re going for and can be incorporated into your dress. You can also now share you inspo through creating collaborative saved boards on Instagram. Check out this helpful video to learn how.  In addition to your inspiration photos, please email us a head to toe photo of yourself so we can use it as a silhouette to sketch on during your consultation.

During your consultation a sketch will be created. We'll also touch base on fabric options & will finalize it after the appointment. Additional sketches can be made after the initial consultation for an additional fee. After the consultation a full assessment of your agreed upon design will be done and the price will be determined. The $300 design fee will apply to the final cost of your dress should you choice to move forward within 30 days of appointment.
(Design and sketch session $300 fee)

Step 2: Beyond The Design & Fabric Selection 

Time to make this thing official! we will sign a contract and collect deposit  before anything begins. Plan to be deposit ready at the time of your consultation so you can lock in your spot as we only take a limited amount of custom orders. Deposits are 50% of the total cost of your dress.

In addition, your measurements will need to be taken by a professional and provided to me. For local clients (Nashville area) we can take your measurements. The dress will be made to your exact measurements plus you'll have fittings, so no alterations will be needed. 

Step 3: Creating Your Dress

Production begins! We offer clients an Add on service of A cotton muslin/toile prototype of your dress/garment. At which point we will conduct our first fitting. This is when minor changes can be made (i.e. lower neckline or back, lengthen the train etc.). This also helps to give you peace of mind when it comes to the direction of your dress. If any changes are made, they will be sent via email and confirmed by both parties. That way we can make sure we are always on the same page. Mock-ups can be shipped for non-local clients ($10 shipping fee) and the fitting can be done virtually. (Mock- up fee $250)

Fittings will vary depending on the needs of the dress. we are flexible and willing to work with  non- local brides. we ask that you at least be able to come in for 1 fitting. If that’s not possible, we will need to ship the dress. We can provide an alteration allowance of up to $250 to your local alterations specialists if alterations are needed. Production takes 6-12 months depending on the garment. Rush orders are allowed for an additional fee.

Final payment will be needed prior to final fitting. After final fitting, your dress will be ready to take home! Brides can opt in for a dress pick up party, for this champagne and cupcakes are served and during the 2 hr appt, the bridal party will listen to music, cheers, and learn about how to get the bride dressed in a fun environment. (dress pick up party $500 fee)
 

How does the process work for bridesmaid dresses?

Step 1: Design Consultation

After scheduling your consultation, email us  any inspiration photos you may have. Think about your likes and dislikes on the inspiration. Pinterest is a great resource for creating a vision board. They have secret boards you can create and it allows you to leave comments  on each photo. Your photos can also include your venue and décor, that also helps us get an idea of the overall feel you’re going for and can be incorporated into your dress.  

During your consultation a sketch will be created. We'll touch base on fabric options. Additional sketches can be made after the initial consultation for an additional fee. (Upon committing via contract and deposit, this fee will go towards the final cost of your dress in this package!) After the consultation a full assessment of your agreed upon design will be done and the price will be determined. 

Step 2: Beyond The Design & Fabric Selection 

Once you know this is the right path for you, we will sign a contract before anything begins. After the contract is signed and the down payment is received, we will finalize fabric and make the selections best for your dresses, For local clients, I can show swatches and/or photos of fabrics (as some fabrics are sourced from overseas) and colors for you to see in person. 

In addition, your measurements will be taken and for non local bridesmaids, they can use a local professional to take their measurements and send it to me. Although the dress will be made to measure, you should  still expect that minor alterations will  be needed. Alterations are not included.  We can provide that service at a nominal fee.

Step 3: Creating Your Dress

Each dress will be created and either shipped directly to the bridal party or shipped to you for you to distribute. Client responsible for additional shipping costs. 

How does the process work for gowns from the collections?


Step 1: Consultation 

(Virtual)
Brides can schedule your virtual consultation, and identify which dress they are interested in, during the consultation we’ll discuss the details of your favorite dresses from our collection to better help you with making your decision. professional measurements will need to be provided. 
(Virtual appointment is $100, payment applied to gown purchase only within 30 days of appointment)

(Private In-Person Dress Shopping Experience)
Have the perfect wedding dress shopping experience, where you’ll have the opportunity to try dresses on in person during this 2 hr appointment. We’ll curate the perfect space for you and pop champagne! During the appointment we’ll discuss what you’re looking for in a dress and help you in deciding on the perfect gown for you! 
(Private in-person dress shopping experience $300 fee, payment applied to gown purchase only within 30 days of appointment)

(Mobile Dress Shopping Experience)
we come to you! we’ll provide the full length mirror, a curated selection of gowns and accessories. *must be within 35 miles of 37211 or additional travel fee.
(Mobile appointment $15o fee, payment applied to gown purchase only within 30 days of appointment) 

Contract signing will take place during appointment if you decide to move forward. Plan to be deposit ready at the time of your consultation so you can lock in your spot as we only take a limited amount of custom orders. deposits are 50% of the total cost of your dress.

Step 2: Dress Production

We take it from here and production begins! the garment will take 6-8 months to complete, maybe longer if modifications have added to the gown. 


Step 3: Time for Pickup

Final payment will be needed prior to final pickup. A final try on appointment is an option and your dress will be ready to take home! Brides can opt in for a dress pick up party, champagne and cupcakes are served and during the 2 hr appt, The bridal party will listen to music, cheers, and learn about how to get the bride dressed in a fun environment. (Dress pick up party $500 fee) Dress can also be shipped. (shipping rates apply) Alterations are not included in the cost of collection gowns, however we can alter our gowns for an additional fee. 

How long will this process take?

Custom Wedding Dresses: This varies on the complexity of your dress, but on average it can take 6-12 months from the initial start date (deposit received). We strongly advise starting closer to 12-14 months from your wedding date.  This timeframe can be longer depending on the if for instance there is a lot of hand beading work or if fabrics are being flown in from overseas. Once dress is complete we will both sign off on the dress pick up date, final payment must be made before pick up.

If you are not local to Nashville, we will sign off on the estimated delivery date of your dress.  After final payment is received, you will receive tracking number and estimated delivery date. Someone MUST be home to sign for the package.

Collection Wedding Dresses: 6-8 months to complete, maybe longer if modifications have added to the gown. 

Bridesmaids Dresses: 4-6 months, maybe longer for larger bridal parties.

Non Wedding Custom Dresses: 4-6 month, maybe longer for more intricate gowns. 

 

Timeframe will always be discussed and agreed upon before contract signing. 

What forms of payment do you accept?

We accept debit card, bank transfers, or check. Credit cards accepted with 3% processing fee. All orders are taxed. 

Do you have a question not answered here?

Shoot us an email at info@ellenellebridal.com or text us at 615-601-2831.

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