Where are you located?​

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We are located in Germantown, 5 minutes from downtown Nashville, TN at 100 Taylor Street, Suite A17, Nashville, TN 37208

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What services do you offer?

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• Bridal gowns

• Reception gowns

• Red carpet events and pageant gowns

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Add-on services available:

• Custom veil

• Day of dressing (Meaning I'll be onsite the day of your wedding, getting you dressed)​

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How much are consultations?

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There is no fee to visit us in our Germantown location, however we do require a credit card on file in the case of no-call, no-shows or cancelling after our 24 hour cancellation policy. In those cases there is a $75 fee.

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How do I cancel my appointment?

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Email us at least 24 hours before your scheduled appointment at info@ellenellebridal.com. A no-call, no-show may result in your inability to book with us again. 

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Do you only make custom couture gowns?

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No, we have two collections available to choose from. Schedule an appointment at our new flagship store to try on the gowns in person. Also a limited selection of gowns are available at Mahogany Bridal  in Charlotte NC

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Do you make plus size dresses?

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Absolutely! As a plus size woman, it was imperative that I created dresses for all! Hence the tagline, "Where Bridal Dreams Come True for Every Body and Every Hue."

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How far in advance should I start working with you?

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I suggest that brides schedule their consultations  9-18 months in advance. Creating a dress is timely process, from the creative process of designing your gown to sourcing fabrics, it takes time. At a minimum, we must have 6 months to complete a custom wedding gown and 4 months to complete a gown from our collection. 

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How much will this cost?

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Our collection gowns range from $1,500-$7,500 and you do have the ability to make customizations. Most dresses fall between $3,000- $5,000.

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Pricing for custom wedding gowns range from $6,000-$15,000+. Think elaborate dresses that are built from the ground up. However, we get requests for very minimal dresses as well, these are reviewed on a case by case bases, but for a reference check out our pricing guide. 

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Custom formal wear pricing varies as well, but majority fall around $4,000. ​​​

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How do we begin?

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We have to different ways to proceed, depending if you want a custom gown or a collection. See below for guidance. ​

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How does the process work for custom wedding gowns?

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Step 1: Schedule a Design & Sketch Session
To begin, schedule your consultation and share any inspiration photos that reflect your vision. Think about the elements you love and dislike—don’t hesitate to add comments about what excites you! Pinterest and Instagram are great tools for curating your ideas and creating a vision board. Feel free to include photos of your venue and décor so we can incorporate the overall feel of your wedding into your gown design. Non-local brides, please send us a full-body photo of yourself to help us get started.

During the consultation, we’ll create a rough sketch of your dress, finalize fabric options, and take your measurements. While fabric selection may not be 100% confirmed at this stage, we’ll work with you to narrow down your top choices and get a good idea of what your dress will be made of. You’ll receive a quote and contract, and a 50% deposit is required to lock in your spot. The deposit ensures that we can start the design and production process, and we’ll finalize the fabric selection as soon as possible after confirming your decision. If you'd like additional sketches or fully rendered designs, those can be provided for a fee. Please note that we assess our availability on a bi-monthly basis, so availability may change, and quotes and contracts will expire 14 days after issuance.

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Step 2: Finalizing Design & Fabric Selection
Once you’ve decided on the design, we’ll move forward with finalizing fabric options and details. While we aim to confirm your fabric choice early in the process, some fabric selections may still require final confirmation after the 50% deposit is made. Once confirmed, we’ll finalize the contract and proceed with production. Please note that changes or cancellations are not possible after your order is placed, as production begins immediately upon submission.

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Step 3: Creating Your Dress
Production Begins! We’ll begin creating your gown. For added peace of mind, we offer an add-on service: a cotton muslin/toile prototype of your gown. This allows for an initial fitting where minor changes can be made (e.g., adjusting the neckline, train length, etc.) and helps to ensure we're on the right track. If you’re a non-local client, we’ll ship the mock-up for a fitting ($10 shipping fee), and this can be done virtually.

The mock-up fee is $500, and changes to the prototype will be confirmed by email to keep us both aligned on any adjustments. Once your mock-up is finalized and production moves forward, no changes or cancellations can be made as all orders are processed immediately.

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Step 4: Alterations & Final Fitting
Since our dresses are made-to-measure, we focus on creating a fit that's as close to your body as possible. However, contouring the dress to your body’s exact shape can only be done during the final fittings. It's important to schedule fittings close to your wedding date to ensure the best possible fit, especially if you experience weight fluctuations. Alterations specialists should be consulted for any necessary adjustments to finalize the fit. We recommend this step be completed 1-2 months before your wedding to allow ample time for adjustments.

Final Payment will be required prior to the final dress fitting. At this point, your dress will be ready to take home!

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How does the process work for gowns from the collections?

Step 1: Schedule Your In-Person or Virtual Shopping Experience

Virtual Shopping Experience
Brides can schedule your virtual shopping experience consultation, and identify which dress they are interested in, during the consultation we’ll discuss the details of your favorite dresses from our collection to better help you with making your decision. Professional measurements will need to be provided, either with our guidance or with a local seamstress. 
(No fee, however there is a $75 fee for cancelling within 24 hours of your appointment)

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Private In-Person Dress Shopping Experience
Have the perfect wedding dress shopping experience, where you’ll have the opportunity to try our original designs on in person during this 1.5 hr appointment. We welcome you to our luxurious showroom in Germantown, 5 minutes from downtown Nashville. During the appointment we’ll discuss what you’re looking for in a dress and help you in deciding on the perfect gown for you! 
(No fee, however there is a $75 fee for cancelling within 24 hours of your appointment)

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Step 2: Dress Production

We take it from here and production begins! The garment will take 6-8 months to complete, maybe longer if modifications have added to the gown. 

Step 3: Time for Pickup

Final payment will be needed prior to final pickup. A final try on appointment is an option and your dress will be ready to take home! Brides can opt in for a dress pick up party, champagne and cupcakes are served and during the 2 hr appt, The bridal party will listen to music, cheers, and learn about how to get the bride dressed in a fun environment. (Dress pick up party $300 fee) Dress can also be shipped. (shipping rates apply)

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Although our dresses are made to measure, there may be still be a need for alterations. Contouring the dress to your body can only be done with fittings and due to weight fluctuations leading up to your wedding it's best to get on an alterations specialists calendar, where they can alter the dress to your current body as close to your wedding date as possible.  We can not do this. 

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How long will this process take?

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Custom Wedding Dresses: This varies on the complexity of your dress, but on average it can take 6-12 months from the initial start date (deposit received). We strongly advise starting closer to 12-14 months from your wedding date.  This timeframe can be longer depending on the if for instance there is a lot of hand beading work or if fabrics are being flown in from overseas. Once dress is complete we will both sign off on the dress pick up date, final payment must be made before pick up.

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If you are not local to Nashville, we will sign off on the estimated delivery date of your dress.  After final payment is received, you will receive tracking number and estimated delivery date. Someone MUST be home to sign for the package.

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Collection Wedding Dresses: 6-8 months to complete, maybe longer if modifications have added to the gown. 

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Bridesmaids Dresses: 4-6 months, maybe longer for larger bridal parties.

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Non Wedding Custom Dresses: 4-6 month, maybe longer for more intricate gowns. 

 

Timeframe will always be discussed and agreed upon before contract signing. ​

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What forms of payment do you accept?

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We accept debit card, bank transfers, paypal, or check. Credit cards accepted with 3% processing fee. All orders are taxed. We also offer 0% financing. 

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Can I cancel my order?

 

We make all garments to order and measurement, for that reason once your order is placed, it cannot be cancelled. If a client decides to cancel an order they will forfeit their payment and any work done on the piece up until that point. 

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Are taxes included in my base price?

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Taxes and fees are additional, if applicable.

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Do you have a question not answered here?

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Shoot us an email at info@ellenellebridal.com or text us at 615-601-2831 or you can book a free 20 minute consult.

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